BLACK FRIDAY RETURNS POLICY

Black Friday Return Processing Delays

For items purchased during our Black Friday/Cyber Monday sales period, please expect an extended returns window of 45 days from the order being placed to account for any postage or dispatch delays. Please be aware that there may be a delay of up to 15 business days for your return to be processed. 

Black Friday Return of Sale Items

Items purchased during the Black Friday / Cyber Monday period may be returned for a store credit note or exchange. Like-for-like exchanges (eg. a reversible bikini top exchange in a different print or size) will not attract any additional charges after the sales period has ceased. Exchanges for a different item (eg. a reversible bikini top exchanged for a dahlia dress) will be exchanged at the RRP of the new product after the sale has ceased. If any additional payment is required, this will be collected when the exchange is processed. If an exchanged item is less than the original item, a store credit note for the difference in price will be issued when the exchange is processed. Store credit notes are issued at the cost that the item was purchased for.

All other factors of the Return Policy are in place during the Black Friday period.

To submit a return, please access our returns portal here.