CONTACT US – Baiia Swim

WELCOME TO BAIIA

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FREE EXPRESS WORLDWIDE SHIPPING OVER $150

Home to the world's first 3 piece wrapsuit & 4-piece bikini

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Curious about our swimsuits or have a general enquiry? We answer some of your most asked questions below in our FAQ!


Looking to return a style? Head to our returns page, with an easy step by step on how to initiate your return for credit.

If you'd like to speak to one of our friendly team members please email us at lovemail@baiia.com.au We'll try our best to get back to all enquiries within 3-5 business days. 

Our office hours are 9am-5pm Monday to Friday AEST. We appreciate your patience while our small team does our best to assist you! 

Marketing/PR

For any marketing or PR enquiries, please email Christina at: christina@baiia.com.au. Please note: any other emails to this account regarding sizing, fit consultations, etc. will not be responded to.

PRODUCT FAQS

Should my swimsuit feel snug?
Bikini vs Wrapsuit - What's the difference?
How do I put on my Baiia suit?
My suit is too hard to get on, help!
Do I size down in your suits?
Will my Baiia suit ride up when I walk?
Will my swimsuit stain?
Will my white suit go see-through?
My suit is too loose?
Is there bust support?
How much bum-coverage will I have?

GENERAL FAQS

How do I get help with sizing?
How long will it take to receive my order?
How do I correctly remove my Hygiene Sticker?
What are your parcels & packaging made of?
What Dollar Currency do you charge in?
Can I purchase pieces of the Wrapsuit individually?
Do you offer wholesale?
What payment method can I use?
Can I cancel or change my order before it's shipped?
Can I get a refund?
When will my return be processed?
Do you have any stockists?
Baiia Swim