DISPATCH TIME
During our busy Black Friday period, please allow up to 5 business days for your order to be dispatched from our HQ in sunny Brisbane, Queensland. For countries Baiia is currently able to ship to, please see our Shipping Page.
If you have purchase Priority Dispatch at checkout, your order will take priority over standard dispatch orders.
SHIPPING COSTS
- DHL Express Shipping over $250 order value: FREE
- DHL Express Shipping under $250 order value: $20USD
Optional: ShipAid Guarantee Delivery transit protection added at checkout. See HERE for more information.
As of July 1st 2021, the EU has removed the 22 Eurode minimis limit. This means that your order will be subject to VAT upon arrival. Unfortunately, Baiia can not pre-pay these taxes on your behalf. Please contact your local customs office for more information and estimates. For more information, please go to the International Local Government Duties Terms & Conditions section on our Shipping page.
RETURNS
Items purchased during our sale can be returned for store credit or exchange, provided they are not from our Last Chance range. You have 45 days from the date you receive your order to lodge a return for credit request or an exchange via our online returns portal. All returned items must be returned in as-received condition, unworn, unwashed, with hygiene liners and swing tags in place. Read our Returns terms and conditions here.
Items purchased from the Last Chance range are Final Sale and cannot be returned.
